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Chem-Dry AustraliaChem-Dry Australia

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1800 243 637
A message to our customers concerning Coronavirus (COVID-19) and home sanitisation

Privacy Policy

At Chem-Dry Australia we follow this privacy policy regarding your personal information. This document outlines what personal information is collected and how we use your personal information. We are also disclosing non-personal information that is collected through our website.

Personal information collected

The only way that person information is collected is if a user submits the information through a online form or places a call to a vanity call tracking number.

Personal information collected through online forms:

  • Name
  • City, State, County, or Zip Code
  • Phone Number
  • Email

Personal information collected through vanity call tracking numbers:

  • Name
  • Phone Number
  • Phone Caller’s City Location
  • Recording of the conversation

How is your personal information used?

The personal information collected through online forms or vanity call tracking lines are used for Chem-Dry Australia to contact the submitter of the information. The personal information use is only for Chem-Dry Australia, It will not be shared or sold with third parties unaffiliated with Chem-Dry Australia.

Anonymously information collected

Chem-Dry Australia utilizes the following services to collect anonymized data from it’s users while on our website:

Google Analytics and Google Ads

Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie.

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset.

Where sites or apps have implemented Google Analytics with other Google Advertising products, like AdWords, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings. Learn more

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected (detailed below) but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics.

How to contact us

If you have any questions about this privacy policy please contact Chem-Dry Australia at lachlan@chemdry.com.au

Serving All of Australia with a Location Near You

Chem-Dry has locations all throughout Australia ready to serve your residential or commercial cleaning needs. Simply call our toll-free number to be routed to your nearest Chem-Dry location who can give you a quote and schedule service.

Call today

1800 243 637

HOURS OF OPERATION

Monday: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 5:00 pm
Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: Closed
Sunday: Closed

 

Chem-Dry Australia

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© Copyright 2018 | CHEM-DRY OF AUSTRALIA | All Rights Reserved | Privacy Policy | Independently owned and operated | The Chem-Dry proprietary Hot Carbonating Extraction (HCE) cleaning process provides a deeper, longer lasting clean for a healthier home. *Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T. (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odour results based on testing with the most common odour sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitiser, combined with P.U.R.T. All bacteria results include use of sanitiser. Figures are an average across multiple tests. | Use of the Hot Carbonation Extraction (HCE) equipment such as the Powerhead & Powerbase is at each franchises discretion. Other Chem-Dry approved cleaning methods may be used and as such results may vary

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